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Title: Data Center Engineer
Location: Bangalore
Job Description:

Pure Data Center Engr in networking ( No firewall and load balancer)
Good with Nexus ( 3 Years of Experience ) and Campus Networking.
Hands on experience on Data Center - LAN and Switching.
Overall 4-5 Year of experience in above technologies

Brief Description of Services to be Provided/Project Supported:Perform Life Cycle Management and provisioning activities for the enterprise data center network

Responsibilities:

Collaborate with project teams on specific areas related to solution designs and implementations
Provide network engineering support to maintain and upgrade the enterprise network infrastructure (Cisco IOS, NXOS, etc.)
Provide testing and ongoing sustainment of networking infrastructure environments
Ensure strict adherence to network configuration and compliance standards

Qualifications:

Network Certifications such as Cisco Certified Internetworking Expert (CCIE) or Cisco Certified Network Professional (CCNP) (Preferred)
Education - Bachelor of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math or equivalent experience (Preferred)
Demonstrated experience (2-3 years) in several key technology areas, and a strong foundation all network technology infrastructures and systems (switching, routing, protocols, firewalls, VPN’s, WAN architectures, Load-balancing and DNS, Wireless, Authentication and management systems, VoIP, etc.)
Analytical and complex problem-solving skills; troubleshooting and root cause analysis for system-wide issues, including application issues, network issues and virus mitigation
Proven ability to drive results in oneself and others; ability to manage time, resources and priorities; develop plans, work through adversity and consistently meet deadlines and produce effective results
Effective verbal and written communication skills; the ability to communicate effectively in all business relationships and various levels of management in a clear and direct manner
Strong interpersonal skills and teamwork traits; adeptness in working in close cooperation with teammates; ability to build solid working relationships across functional boundaries; the capacity to work through difficult issues in an effective, pragmatic fashion and to negotiate with tact and persuasiveness; ability to foster strong vendor and partner relationships

Principal Functional Skills / Competencies associated with this Title:

Change Control
Local Area Networks
Modeling: Data, Process, Events, Objects
Network Architecture
Network Performance Management
Networking/Communications Hardware
Networking/Communications Software
Process Management
System and Technology Integration
TCP/IP
Technical Troubleshooting
Telecommunications
Virtual Private Networks (VPNs)
VoIP Technologies
Wide Area Networks

Title: Genesys Voice Network Service
Location: Remote
Job Description:

Provide technical oversight to multiple scrum teams, help implement strategic solutions
Partner with IT and Business teams across various organizations to plan for migrations and Day 2 enhancement work
Lead Technical Center of Excellence (TCoE) to drive innovations, reduce technical debt and to deliver new capabilities.
Development experience using Genesys Suite of technologies (Genesys CTI, Genesys Rule Engine, Genesys SIP, Genesys Composer, ORS (Orchestration Server), Genesys OCS, Genesys Workspace.)
Design and Development experience in Routing Applications for Voice routing using Composer / IRD, SCXML is a must and VXML will be of added advantage.
Proficient in Client applications like GRAT, Composer, GAX (Genesys Administrator Extension), GA (Genesys Administrator), Pulse, log analysis tools.
Database knowledge pertaining to SQL and Cassandra will be considered a plus.
Having a strong knowledge in SDLC.
CICD experience with Jenkins and GitHub.
Experience with basic Java development is a plus.
Working knowledge of Cisco Framework, reporting, routing, integrations and multi-channel components is a plus.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

‍Required Qualifications:

3+ years of Voice Routing Development Experience in Genesys Contact Center Solutions
3+ years of Genesys Framework and GVP experience
Experience in developing Routing workflows using Composer.
Expert in Genesys Rules Engine and rules development
Experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS
Ability to design & develop call treatment, routing call flows and new solutions to meet emerging customer needs.
Experience in troubleshooting routing issues in production on call
Excellent Communication and interpersonal skills

Preferred Qualifications:

Genesys certification in Routing.
Experience in Splunk.
Experience on Build automation tools such as Anthill Pro, XL Deploy, and Jenkins to support CI / CD approach
Experience using Cyara for call flow automation testing.
Experience with OMNI (Chat, SMS etc.) routing.
Good understanding of the Agile / Kanban methodology.

Title: Product Manager
Location: Hyderabad/Bangalore
Job Description:
Key Responsibilities:

Market Research and Analysis, including competitive landscape trends and market sizing, for the logistics and transportation industry
Gather feature requirements from customers and internal teams
Own and publish Quarterly Roadmap plan, outline the strategy, features, and share your progress and future-looking product vision to internal and external stakeholders
Work with user experience team to create detailed feature specs, iterate prototypes, validate with stakeholders
Turn over the feature specifications to the development team to implement
Work directly with the engineering team throughout the product development lifecycle. Good Understanding of software development cycles, A/B testing, product engineering, and experience in using JIRA for product management, dashboards.
Help build external-facing content and coordinate with marketing to develop product campaigns
Manage Product Lifecycle.
Ensure features built are enabled correctly such that they can be used effectively by end-users
Participate in workshops / demo / web sessions with the sales and / or with the prospects / customers
Impart Training/ Overview on Product Modules/ Features
On need basis travel with sales for demos, deal closures

Candidate Profile:

Bachelors/Masters degree
5+ years of Product Management experience with Enterprise software
Minimum 2+ years of Supply Chain, Logistics industry experience Strong functional knowledge of Logistics, Transportation and Warehousing
Excellent communication skills (both written and spoken English / Presentation/ Documentation)
Familiarization of Digital Technologies
Good team player and servant leader (capacity to work in a worldwide, distributed team)

Title: React Developer Jr
Location: Remote
Job Description:
Key Responsibilities:

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Must have understanding of the Web Application Development life cycle
• Ability to handle and construct visualisation for large amounts of data such as Gannt Charts, TreeGrid, Timeline Charts
• Follow all the phases of the software development lifecycle (implementation, deployment, and support)
• Determined to meet agreed upon project deadlines
• Improve application's performance
• Write Unit and UI Tests and Documentation
• Troubleshoot, Debug, maintain Quality standards
• Follow Agile process
• Adaptable approach to work, managing changes and workload with a positive attitude
• Stay up-to-date with Tech trends

Required Skills & Experience:

• 3-5 years of experience primarily with minimum of 2 years in React and redux
• Bachelor/Master’s degree in computer science, Engineering, or a related subject
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js Structures (such Functional components ,
Redux , Hooks, Context API’s )
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack,
NPM, etc.
• Ability to understand business requirements and translate them into technical
requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN,
• Typescript and redux framework exposure is a must
• Experience, Innovation in high performant Desktop Web Applications is a must
• Experience in developing PWA, Mobile Applications
• GraphQL will be added advantage
• Familiarity with Bootstrap, Material UI
• Prior experience with data structure libraries and design patterns
• Familiarity with modern front-end build pipelines and tools
Required Competencies:
• Good knowledge of product development lifecycle and process tools.
• Knowledge in SDLC process and Agile practices
• Good knowledge of design patterns
• Sound industry trends awareness.
• Knowledge of unit and system testing methodologies
• Ability to articulate and strong documentation skills

Title: Project Manager
‍Location: Bangalore
Responsibilities:

End to end project management for mid to large projects/programs
Ability to take complete ownership of the delivery of the offshore team which will comprise
of employees & vendor resources
Project Management of at-least 2 simultaneous projects
Ensure accurate estimation, planning and effective delivery within agreed schedule, cost,
scope & quality standards
Project controlling, measurement and metrics reporting
Administration of program risks and issues
Show autonomy in resolving operational issues by understanding the context, constraints
and possible work-around
Excellent ability to manage conflicts by analyzing the issues and applying assertiveness
whenever required
Management of project change, risk and issue processes
Create and update schedule(s)
Manage invoices, timesheets, purchase orders etc
Overall responsibility to ensure adherence to standards, processes & procedures. Work
with SQA to apply CMMi/Lean/Process improvement measures to enhance delivery
Maintain audit records & support SQA during Audits, CMMi certifications

Required Skill Set:

Overall IT experience of at least 8 years
Experience in both waterfall and agile methodologies are mandatory
At-least 2 years of PM experience in managing projects for large Retail customers
Prior hands on experience as Project Lead/Technical Lead in Leading & Managing Java
and web application projects
Ability to formulate Configuration & Release Management strategies
Experience with managing projects in multi vendor and onsite-offshore model
Effective coordination with on-site and other transversal teams (Architects, Quality
Assurance, Human Resource, Infrastructure, Information security, Support team, etc.)
Hands on with Microsoft Project and agile ceremonies
PMI/ACP Certification preferred
Excellent interpersonal & written communication skills
Self starter with a go-getter attitude

Title: FIM Engineer
Location: Remote
Job Description:
This Engineer, will support day-to-day activities, maintain the solution as well as to respond dynamically to user’s requests, maintain the service & its servers, also looking at a knowledge transfer process with the existing Data Centre Staff.
Required Skills:

10+ years’ experience in Software deployment.
5+ year’s proven experience on FIM/MIM/LIM and equivalent identity management platform/software.
Proven Expertise in RCDC, MPR, and SET, workflow, PowerShell and C #to develop management agents for FIM.
Expert in Oracle HRMS and Oracle programming language.
Expert in Java Cross platform web service for integrating Seibel.
Expert in Jason programming for integration into Ericson platform.
Expert in managing, designing, deployment, backup & restore and upgrading of Forefront Identity Management (FIM)
Expert in analyzing, development and customization of FIM.
Proficient in development including C#, ASP.Net, WCF, Web Services (SOAP & REST)
Must have experience in development of Management agents, Activities, Rules extension and PowerShell.
Experience with databases design and structure query languages (SQL).
Knowledge of Active Directory, Exchange, ERP and CRM.
Bachelor’s degree in computer engineering/science or equivalent qualification.

Desired Skills:

Strong communication & documentation skills.
Ability to work with stakeholders and vendors to provide design, development, integration or upgrade of FIM and its component.
Experience in Software development life cycle.
Utilize knowledge to resolve issues in a timely manner
Handle blocking issues and cases, ensuring the most effective resolution of all issues Develop and implement support strategies resulting in fewer incidents, increased availability, or accelerated deployments
Effectively lead critical situations including documented action plans.
Experience in SharePoint will be an advantage.

Daily Tasks:

Support OG-Qatar staff with their integrated HRMS system with FIM.
Maintain FIM service and its SQL DB instances, assuring its availability and monitor its alerts daily.
Role Provisioning /De-Provisioning troubleshooting for all the applications which are integrated/will be integrated with FIM.
On demand addition or modification of Roles for the all the integrated/will be integrated applications.
Management Agent development or modification as per the need.
Bulk user and role provisioning or de-provisioning.
Supporting and maintaining FIM main web console.
Troubleshooting of User Provisioning/De-provisioning in case of any issue.
Coordination with Application Owners and Technical Team in case of issue from application side.
Handle user literacy support and trained them.
Customizations as per the need.
Maintain Ooredoo coming soon Self-service which will allow all staff in OQ and OG to reset and unlock their NW accounts by themselves not by help line any more.

Still to be done in the pipeline:

Integration with HP Service Manager, for ticket creation of each application request initiated using FIM.
Process development for one time password (OTP) application for windows logins, as per the Security Team requirements.
Handover some basic tasks to Helpline by training them, to reduce the workload of Windows team and FIM admin and prompt response to user.
Development and enhancement of CRM phase-2.
Development and enforcing of policies and processes as per the request from different department for launching a new application.
Assist for internal and external auditing of disabling of users from AD and integration applications.
Assist and make changes as per Microsoft recommendations identified during Health Check.
Automation of Active Directory requests.
File share folder creation request.
Exchange meeting room creation.
Distribution group creation request
Display Name changing for Staff & Consultants
Membership requests to add in a Group.
Fixing of application Management Agents and connectors issues.
Perform following daily operation.
Controlling and monitoring of all operation regarding FIM.
Identify and automate processes and integrations by analysis, designing, development, testing and deployment.
Response to the cases, and fixings to avoid recurring of issues.
Monitoring and fixing of failures during Synchronization of all applications.
Monitoring de-provision of user from AD and other applications.
Handling of special cases where application provisioning failed.
Occasionally report generation as per the requests of application and audit team requests.
Currently following are the integrated application with FIM.

LMS
RBS
Remedy
EBS-CFS
EBS-CRM
EBS-HRMS-Group
EBS-HRMS-Qatar
GIS
NWI
KB
OMS/FAX
Siebel
Operation Desk
ADSL List

Title: VMware Admin
Location: Remote
Job Description:
Roles:

Administration of Virtualization environment in OOREDOO IAAS team.
The environment includes IAAS and IMS
Implementation: Deploying Hardware , Hypervisor installation , Configuring virtual Network , vSphere Cluster ,Storage administration in hypervisor

Design: Design of current vSphere environment in Ooredoo IAAS. Design depends upon the application team and security team.
Maintenance: Regularly maintaining the current Virtualization infrastructure, which includes design and installation of new release, upgrade and application patches.

Performance: Regularly checking all the critical operation VMs and taking steps to fix the issues and provide better performance in the environment.

Capacity Planning: Regularly monitoring the available capacity for the existing infrastructure and providing a forecasting resource requirement for the upcoming projects.
Troubleshooting: Providing solution for any kind of infrastructure/datacenter issues. It includes finding root cause analysis of the issues and providing thorough resolution
24 X 7 on call support (In short am the only one person in the team.)

Daily Tasks:

Work on Problem, incident and change management
Optimizing the virtual infrastructure by providing health check reports
Monitor, troubleshoot and capacity planning of vSphere environment.
Perform health check & Fix issues in the environment daily
Coordinating with Application Team , for designing their upcoming projects
Coordinating with Infrastructure Team, for any bug fix, patch update, security issues etc.
Administration of vCenter Server, ESXi servers and VMs for Ooredoo Internal Segment
3 x VMware 6.7 VCenters
135 x VMware ESXi 6.7 Physical Hosts
Nearly 2800 VMs – including Windows. Linux, DMZ VMs
Administration of vCenter Server, ESXi servers and VMs for IMS Segment
4 x VMware 6.5 VCenters
144 x VMware ESXi 6.5 Physical Hosts
Nearly 900 VMs – all for IMS project
Ensure virtual machines are available to the application owners with no downtime 24/7
Build, Deploy and configure VMs and templates as per project requirements
Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows NT, 2000, 2003, 2008, and 2012 as well as Linux servers from VMware and Hardware
Installation of vCenter servers, ESXi Host, Distributed switch and Clusters.
Upgrading ESXi host & VMs using update manager and from CLI
Applying patches and drivers using update manager and from CLI
Creating standard and Distributed switch as per the project.
Managing Port groups and network Policy as per the project design.
Design uplink connectivity and failover as per the network design.

Documentation:

Maintaining documentation of all system related process such as implementation plan, upgrades, project requirement etc..

Title: Sr. Network Architect
Experience: 8 to 10 Years
Location: Bangalore
Design Expertise:

Expertise in Global WAN network design and implementation on SDWAN technologies e.g. Cisco Viptela, CloudGenix, Riverbed Steel Connect etc.
Experience in designing integrated WAN and SDWAN solution for big WAN transformation projects
Expertise in planning and designing WAN transformation and migration methods
Design, Solution, Build and Deployment Experience on below Advanced technologies
BGP and MPLS
VPN technologies IPsec, DMVPN etc.
Routing protocols OSPF, EIGRP, ISIS etc.
Multicast technologies
SDWAN technologies e.g. Cisco Viptela, CloudGenix, Riverbed Steel connect etc.
Expertise in preparing high quality HLD and LLD design documents
Identifying cross functional dependencies
Experience in sequencing the activities, scheduling the tasks and preparing project plan.
Experience in planning and conducting vigorous WAN network tests and generating a detailed test reports

‍

Technical Expertise:

Strong knowledge and expertise in developing a Global WAN solution
Strong knowledge and expertise in developing SDWAN solution
Design and implementation of NNI solution in multi-service providers environment
Good knowledge on public cloud connectivity Cloud exchange, Direct connect, Express route to Public Cloud provides
Strong knowledge and expertise in developing a datacenter solution using Microsoft AZURE
Expertise in Implementing and troubleshooting WAN Optimizers
Good knowledge in Security environment, such as Firewalls, Proxy servers, SSL offloading, VPNs etc.
Detailed knowledge in implementing essential services for DC, such as DNS/DHCP/NTP and IPAM
Good knowledge in WAN, MPLS and Internet technologies
Good knowledge in cloud (Public, private and hybrid)

Consulting Expertise:

Consulting and understanding holistic WAN requirements with presales
Conducting project kick off meetings and engaging in detailed technical discussions
Network strategy and consultancy services.

Assessment and providing Recommendation reports
Provide network design services which meet and exceed the needs of customer
Propose and Validate BoM for Network Infrastructure solutions.
Preparing Scope of Work and Project Plans for the Solution.

Closely work with Project Managers and customer technical authority and ensure smooth delivery of project deliverables
Working with 3rd party hardware and Telco suppliers to ensure delivery expectations are met and issues escalated accordingly
Escalating overall none delivery issues in timely and structured manner as required
Providing Technical support to multiple services and other team member
Working as part of a project in a demanding environment where team work is key to delivering and meeting client commitments
Complete varied complex/non-standard tasks and may coordinate/oversee work of others
Understand customer requirements, translating them into refined and detailed specification documents
Provide resolution to project or customer issues, following proper escalation procedures, in a timely fashion
Create project documentation and procedures
To lead the project implementation phase and be responsible for delivery of projects on time and on budget.

‍

Troubleshooting Expertise:

Strategic problem solving skills
Systematic troubleshooting skills
Deep dive in to detailed analysis with high degree of technical knowledge to solve complex technical problems
Over all trouble shooting skills including, Compute/Virtualization, Network, Security and DDNI
Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies
Effectively communicating details complex problems to various teams and members

Communication:

Excellent written and verbal communication
Experience in preparing Solution documents and presentations
Conducting brainstorming sessions to resolve complex issues with the team
Presenting solutions to the customers effectively

Title: Sr. Network Engineer (L3 Support and Build)
Location : Pune/Hyderabad
Experience: 8 to 12 years
Job Description:

Proven hands-on IT Network experience in Switching and Routing domain
Experience and expertise in implementation and support (L2 and L3) for DC LAN, Campus LAN, Wireless LAN and WAN
Technologies – Nexus 5K, 7K, 9K, Cisco Catalyst Switches, Cisco ISR routers, Cisco ASR Routers, Wireless LAN Controllers, preferably Cisco 2504, 5508, 5520 and Access Points, preferably Aironet 1142, 1602I, 3502I, 3702I/E, HP Aruba Switches and Wireless Access Points
L3 level Network Security Expertise on Checkpoint Firewalls, F5 load balancers (LTM, APM) Bluecat DNS / DHCP, AlgoSec, Zscaler / Bluecoat internet proxy
Deep understanding of networking protocols (such as IPSec, HSRP, BGP, OSPF, 802.11, QoS)
Hands-on experience with monitoring, network diagnostic and network analytics tools

Qualifications and Certifications:

Diploma or university degree in Engineering or Science
CCNP / CCIE Certification

Responsibilities:
Run (operations)

Proactive monitoring of the Network devices (alerts and alarms) and necessary response
Troubleshooting for network incidents and resolution
RCA –Root Cause Analysis for major incidents
Ownership of Incidents, Problems and Changes till closure
Change Management - Preparation and submission of CR requests, securing change window and implementation of changes
Proactive network maintenance
Configuration Management - CMDB Updates related to network assets
Vendor Management - Liaise with network vendors such as Cabling vendors, Field Services/Smart Hands/Hands and Feet vendors, Telecom Service Providers, Internet Service Providers and other IT personnel for troubleshooting and resolution

Build:

Implementation of network projects such as device refresh and upgrades
Installation, configuration, testing, UAT and commissioning of various network devices and services (e.g., routers, switches and QoS)
Software version upgrades including service packs, patches and hot fixes
Preparation of MOPs including roll-back plan

Title: ITONS Global Premise Network Engineer
Location : Hyderabad
No of Positions: 2
Shift: Must be flexible to work on shift
Job Description:

The Global Premise network engineer role manages and is responsible for the lifecycle delivery of network solutions (new & existing) which is includes the plan/design consultation with AT&T Technical Planning & Engineering teams, implementation activity (network deployment), network configuration, and troubleshooting (as needed) of complex redundant and secure multi-layer networks across several business service lines such as AT&T’s Conexus enterprise network infrastructure, Retail Core deployments, AT&T WIFI, & Direct TV premise locations.
This position requires a very strong technical engineering professional specializing in routing, switching, WAP’s, Controllers, project management, and network design/consultation. This role involves complex network solutions provisioning/configurations, engaging and working with AT&T partners in various areas of the business services lines which can include vendors and developers.

This role primarily supports network solution(s) build activities, however may straddle areas of network planning and design as a network consultant on several AT&T service lines listed above. Ongoing support includes network problem analysis and the deployment of software maintenance as necessary to address network outages, redundancy, reliability, performance, and resiliency. A minimum of 2 to 5 years’ experience in multiple disciplines of networking technology is ideal and recommended. This position requires a broad skill set across lifecycle management, network engineering, network design, network consultation, and project management.
*WIFI (WAP,Controllers, & Prime), Network Automation, Scripting and network orchestration experience and knowledge is in high regarded and required for this role.

The following skills and experience are required for this position:

Advanced level knowledge of Cisco Routers & Switches
Experience and knowledge in troubleshooting layer 2 and 3 routing and switching issues
Technical leadership and experience during high visibility outages and maintenance activity.
Technical consultative skills and the ability to lead and manage projects.
Technical Support for critical situations
Demonstrate excellent organizational, interpersonal, oral, written communications and customer service skills.
Strong understanding of TCP/IP, OSI Model, CIDR, LAN/WAN protocols.
Experience with configuring and troubleshooting OSPF, HSRP, VRRP, Hot-standby and BGP
Familiarity w/ firewall/VPN theory and configuration/troubleshooting
Solid understanding of network routing concepts and practical experience configuring & following protocols on Cisco routers.
Experience in the design and review/validation of network design (traffic flows, including gathering and planning for security requirements, component interoperability)
Demonstrate focus and commitment to timely delivery of services
Dedicated customer (internal/external) focus and is able to deal with escalations and multiple installation projects/priorities simultaneously

The ideal candidate would have most of the following:

CCNA (Cisco Certified Network Associate)
CCNP (Cisco Certified Network Professional)
Extensive experience with network configuration activity in a large production network environment
Understands and adheres to Change Management standards/protocol
Common Knowledge of Layer 1 & 2 architectures and technologies
WIFI technology experience
WAP / Controller / Prime experience

Additional Skill areas of interest:

CCIE or Background as a technology consultant
Experience as a solutions architect or integrator
Scripting knowledge and experience (Ansible)
Network automation/orchestration knowledge and experience
MS Excel Knowledge and experience (pivot tables and advanced formulas)
SharePoint Knowledge and experience

Title: QA with IVR
Location: Remote
Experience: 3-6 years
QA – for Digital Channel and IVR Skills.
Good to have Skills:

Understand system components and call flow with routing, WWE, reporting, dependencies with upstream and downstream systems
Ability to identify goals, gather requirements and define performance test strategy
Understand baseline performance metrics
Identify critical call flows and model load scenarios
Determine test data requirements and gather test data
Automate call flows using CYARA and parameterize scenarios
Interpret performance test results and determine bottlenecks

In digital channel:

Analyze user stories in the sprint and add QA tasks with effort to the user stories in Rally
Draft testcases in excel and upload to Rally
Execution of test cases (Manual)
Work with WWE team for End to End testing projects
Show demo to business team at the end of sprint whenever necessary
Everyday dev call with Dev team and tech lead, scrum calls with Scrum Master, Product Owner and business

On IVR, below are the activities QA conduct:

Tagging ourselves in the available User stories from the scrum board.
Reviewing and drafting testcases using excel and upload in Rally tool
Execution of User stories (Mostly Cyara and part Manual)
Customer demos (limited to few teams alone)
Collaboration with POs and tech leads on QA LOEs or blockers on daily or weekly team

Title: Software Engineer (Flutter Developer)
Location: Noida
Education Qualifications: Graduate or Postgraduate (B.E/MCA) full time.
Skill Required:
Technical skills (Mandatory):

MVC and MVVM design patter Flutter, Flutter version 2+, Getx and Bloc , Firebase APIs, Google Map APIs, Oops concepts, Core Java , Android developer tools, Android UI and SDK, multi-threading programming, Understanding of RESTful API design principles, understanding of XML, JSON, Web Services, SQLite, Experience with Android services, Broadcast receiver.

Technical skills (Desirable):

Native Android and IOS Application Development, Kotlin, MySQL, SQL, Experience with network Lib Volley, Retrofit, App security Proguard, RX Android, Jetpack libs, DI(dependency injection) design pattern.

Soft skills: Excellent Communication skills, Self-driven and innovative, ability to learn new things.

Roles & Responsibilities:

Must have at least 2+ years in mobile software development
Must have at least 1+ years of experience in Flutter development
Proven ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into a readable state.
Proven experience in both mobile and software development
Has proficient experience working with a version control and continuous integration systems (e.g., Git)
Has experience with third-party libraries and APIs
Solid understanding of the full mobile development lifecycle, including automated testing and building
Solid knowledge in building and deploying moderate to complex Flutter applications
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
Knowledge of translating UI/ UX designs into code
Knowledge of Location Services, Maps, and other common iOS/ Android libraries
Experience working in an Agile environment.

Experience: 1 Year - 2 years of relevant experience

Mandatory Experience:

Must have built at least 4+ Android and iOS applications using Flutter and published in play store and App store.
Hands on experience in developing Android and IOS application.

Title: Data Scientist
Location: Noida
Educational Qualifications: Graduate or Postgraduate in Economics, Statistics, Mathematics, or a related field full time.
Experience: 3+ years
Skill Required:
Data Science(Mandatory): Statistical model building, Ensemble methods, deep learning, supervised and unsupervised learning. Logistic regression, time series analysis, cluster analysis, deep learning.
Technical skills (Mandatory): Python, Cloud computing (GCP or AWS), Advanced Excel.
Technical skills (Desirable): Big data, Hive, Hadoop, Power BI or equivalent visualization tool, Spark.
Soft skills: Excellent Communication skills, Self-driven and innovative.
Roles & Responsibilities:

To use machine learning, data mining and statistical techniques to create new, scalable solutions for business problems.
Design, develop and evaluate highly innovative models for predictive learning.
Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation.

Mandatory Experience:

Hands on experience in developing machine learning, deep learning, and/or other related modelling techniques.
Hands-on experience in data preparation, data wrangling, train model, test model and deployment.

Desired Experience:

Experience in developing interactive chatbots.
Data Visualization skills.
Statistical modeling techniques such as:

Pattern Mining
Decision trees
Support Vector Machines
Random Forests
Clustering
Association Rule Mining

Must have strong concepts on Algorithm & Data Structure.
Strong understanding of theories, principles, and practices of above techniques.
Excellent hands-on knowledge of modeling tool, either python.
Good to have Chat bot experience.

Title: React Team Lead
Location: Remote
Key Responsibilities:

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Must have understanding of the Web Application Development life cycle
• Ability to handle and construct visualisation for large amounts of data such as Gannt Charts, TreeGrid, Timeline Charts
• Follow all the phases of the software development lifecycle (implementation, deployment, and support)
• Coordinate closely with managers and other stakeholders to deliver according to stakeholder needs.
• Determined to meet agreed upon project deadlines
• Improve application's performance
• Write Unit and UI Tests and Documentation
• Troubleshoot, Debug, maintain Quality standards
• Follow Agile process
• Adaptable approach to work, managing changes and workload with a positive attitude
• Stay up-to-date with Tech trends

Required Skills & Experience:

• 7+ years of experience primarily with minimum of 3 years in React and redux
• Bachelor/Master’s degree in computer science, Engineering, or a related subject
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript
object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js Structures (such Functional components ,
Redux , Hooks, Context API’s )
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack,
NPM, etc.
• Ability to understand business requirements and translate them into technical
requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN,
• Typescript and redux framework exposure is a must
• Experience, Innovation in high performant Desktop Web Applications is a must
• Experience in developing PWA, Mobile Applications
• GraphQL will be added advantage
• Familiarity with Bootstrap, Material UI
• Prior experience with data structure libraries and design patterns
• Familiarity with modern front-end build pipelines and tools
Required Competencies:
• Good knowledge of product development lifecycle and process tools.
• Knowledge in SDLC process and Agile practices
• Good knowledge of design patterns
• Sound industry trends awareness.
• Knowledge of unit and system testing methodologies
• Ability to articulate and strong documentation skills

Title: Tier 3 Network Engineer
‍Location: Bangalore
Job Description:
‍As a Network engineers that enjoy solving problems, You will have strong network troubleshooting skills, drive to ensure robust network performance, and support secure communications with a high number of connected customers.
Role & Responsibilities:

Network Engineer will be responsible for network Operations and Infrastructure Services regionally and globally. As part of Network Team, the candidate's responsibilities will include day to day hands-on network operations management, service management, change management etc.., participation in on-call rotations, create and maintain documentation
This environment includes but is not limited to Cisco and Juniper router, switches CISCO ASA Firewalls, CISCO ACI and SD-WAN
Knowledge of Routing and switching design, Wireless Design configuration, implementation, and support
Understanding of routing and switching protocols including but not limited to; BGP, OSPF, HSRP, Spanning Tree.
Overall understanding of CISCO products.
Firewall /VPN - configuring access rules, configuring site-to-site and remote VPN's. troubleshooting
Must be proficient with network monitoring tools like Nagios etc and experience in any opensource tools a plus
Cloud experience is highly desirable.
experience with network troubleshooting and resolution of very complex routing problems

Required Technical and Professional Expertise:

Min 3+ years of experience focused on Data Center network support and implementation
Min 3+ years of core switching, routing, MPLS and Firewalls
Min 3+ years' experience in enterprise-level networking in TCP/IP routing protocols
Minimum of 2 years experience in networking & wireless.
Wireless protocols( 802.11).
Hands on experience on the WLC and Access points.
Knowledge zone director and smart zone.
Knowledge on WLAN creation and trouble troubleshooting.
Knowledge on site survey.
Knowledge in cisco / Aruba wireless devices.
Knowledge in Ruckus is added advantage.
Knowledge on packet capture and hands on experience on Wireshark tool.
Exposure to CISCO UCS platform and related switching configurations
Experience deploying and maintaining wide area networks with emphasis on IPSEC, L2L VPN and Remote Access VPN
Networking and security architectural and engineering, support experience across local, regional and global domain.

Preferred Technical And Professional Expertise:

CCNP or equivalent industry &/or business networking experience desired
Deeper experience in Wireless Technologies
Working in collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individuals who can work under their own direction towards agreed targets/goals and with a creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to the team effort by accomplishing related results as needed
Up-to-date technical knowledge

Title: Tier 1.5 Network Engineer
‍Location: Hyderabad
Education and Qualifications:
2 to 5 years of experience in Technical Service desk as network engineer, Incident management team, NOC, Networking, Telecommunication.
ITIL & CCNA Certification would be an added advantage.
Job Summary:
Integrated Service Experience (ISE) Engineer Network Ops will perform a multi-functional maintenance role in support of WAN/LAN, SDWAN, Wireless technologies, performance monitoring and skilled in handling Global customer base. ISE Engineer Network Ops will be the point of contact for the network issues proactively detected or reactively called in by the customer. To perform this function, a multitude of support centers, vendors, customer, tools, processes, telephone and systems will be utilized to bring the issues to resolution.
Role & Responsibilities:

Primary responsibility is customer service and support.
SPOC for Customer, Customer communication
Being present and available to clients requiring technical assistance.
Respond to email and inbound calls and also need to make out calls where ever its required.
Become familiar with each client and their respective applications.
Provide 24x7 Support for monitoring incident alerts through device management tool.
Interface with Local customer Site Contacts & vendors.
Understand, analyze and troubleshoot incidents until resolution.
Own Site Level issues.
Update the ticketing tool with regular updates.
Interface with transport team to work with PTT/ISP for Circuit break fix issues.
Following appropriate escalation matrix to restore the service
Performance Monitoring
24x7 Monitoring of Bandwidth utilization monitoring via Net Dialog application.
Tracking of Notification of Threshold breaches across multiple service lines including WAN/Hosting/Storage.
Analyze Technical data, Application traffic per site and user and major contributors and root cause of high utilization.
Customer notification of Top Talkers, Utilization and Traffic Analysis reports.
Partner with LCM Engineering/Architects to reroute traffic.
Traffic Analysis & Reports for LCM team for specific sites.

Technical skills:

Very Good Knowledge on LAN and WAN terminologies
Basic knowledge on SDN/SDWAN – Viptela, Velocloud, 128T, SilverPeak, ENCS
Experience in LAN Switching, WAN Router protocols, routing and configuration
Working knowledge on TCP/ IP, Layer 2 & Layer 3 Switches, LL & ISEN.
Working knowledge Wireless Network & Wireless Security
Basics of VPN and Firewall, Routers, Switches configuration, Configuration and Customization of IP routing gateways.
Information about Fiber Optics Cables and Fiber Optics Terminating devices.
Hands on in using the Network monitoring and performance monitoring tools like Ethereal, Route Explorer, Net Flow, Wireshark, Nessus, Netbrain, SolarWinds etc.,
Identifying the top users, top applications, ports , type of traffic etc., using the monitoring tools
Knowledge on Transport technologies such as MPLS, Frame Relay, ATM, etc.
NOC experience would be added advantage. Service oriented and customer focus.
Hard working, strong problem-solving skills with creative and analytical mind set
Good verbal and written communication skills

General Requirements::

Professional approach and helpful attitude; good interpersonal skills and ability to work well with others.
Ability to utilize the applications for Microsoft Office for support, reporting and documentation.
Excellent oral and written communication skills.
Ability to provide technical support over the phone; good voice call handling skills, professional demeanor, previous customer service experience strongly desired.
Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it.
Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.
Creativity. Ability to think around problems and come up with creative solutions is helpful.

Title: Citrix Engineer
Location: Remote
General Responsibilities:‍

Primarily responsible for the design, implementation, and support of solutions related to Citrix projects and initiatives.
Responsible for performance tuning and providing a high availability XenApp environment to eliminate single points of failure.
Installation/Configuration/Managing XenApp and XenDesktop virtualization
Design, plan and migrate legacy environment and supporting upgrades.
Administering Citrix Provisioning Services (PVS) 7.x or later versions
Configure and support NetScaler and Access Gateway solutions to support scalable delivery of applications
Assist L1 and L2 teams with Citrix XenApp/Xendesktop VDI/client Issues
User Profile Management
XenApp/Xendesktop resource Capacity Planning and Optimization.
Monitor and test system performance; prepare and deliver system performance statistics and reports.
Accurately maintain all documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts etc.
Build and maintain automation scripts in PowerShell
Provide technical analysis, resolve problems, and propose solutions.
Support security administration (group policy and permissions; vulnerability scans, audits, and mitigations; patch management)
Implement Group Policy Objects (GPO), DISA STIGs, ePO and ACAS implementations and continuous monitoring
Must participate in the weekly rotational after-hours on-call support. Must be available for after-hours on-call 24x7 support.
MSSQL management.

Title: SMTS Full stack Java
‍Experience: 2.5 - 5 Years
Education and Qualifications:
B.Tech (CS/IT)/ MCA
Major Responsibility/ Job Responsibility:

Strong knowledge with Java frameworks (Spring Boot, Hibernate, Mybatis)
Strong core Java 7 or Java 8 skills (with good understanding of multithreading and performance tuning)
Strong understanding of object-oriented design patterns.
Strong experience in Architecture & Designing, Web services (Rest or SOAP)
Strong understanding and experience on JavaScript (object oriented), AJAX, JQuery, Anuglar 4 and above
Good knowledge on SQL and PL/SQL for Postgres,Oracle database
Good understanding of application and web servers – JBOSS,TOMCAT,JETTY
Hands- on experience for Eclipse IDE
Self-learner willing to experiment with latest features
Team player, willing to take responsibility and contribute
Experience in Waterfall/Agile development
Good communication skills both written and oral.
Hands on Experience with Unit Testing of Application using Junit Framework.

Technical skills:

2-5 years of total IT experience
Strong knowledge with Java frameworks (Spring boot, Hibernate, mybatis,)
Strong core Java 7 or Java 8 skills (with good understanding of multithreading and performance tuning)
Strong understanding and experience on JavaScript (object oriented), AJAX, JQuery, Anuglar 4 and above
Good knowledge on Jasper Reports, iReports & XML
Good knowledge on SQL or PL/SQL for Postgres, MySQL, Oracle database.
Good understanding of application and web servers – JBOSS,TOMCAT,JETTY

Desirable:

Experience in short release cycles & full software life cycle.
Entire SDLC knowledge
Demonstrated problem solving, analytic and troubleshooting skills.
Basic/Advanced Java Certification

Special Skills (If Any):

Experience in Performance Tuning and creation of secured applications
Experience with high volume and highly scalable application is a plus.
Experience in Transport, Logistics & Finance domain

Title: Project manager
Experience: 8 to 10 Years
Location: Bangalore
Job Description:

Report into the Program Manager
Escalate to Program Manager if there is any deviation from the plan
Ensure timely completion of project milestones.
Manage technical team, field engineers and location contact to ensure location implementation happens on schedule with minimum fallbacks
Ensure planned tasks are accomplished on time
Provide status to Location contact, program Manager.
Keep field engineers and tech team informed on the availability.
Ensure optimized use of resources
Ensure field engineers completes all the tasks as planned
Closely work with location contact for site readiness, scheduling testing, cutovers, trainings and final location commissioning acceptance report
Ensure training is provided to the users as per the training plans.
Escalate technical issues to TDA and any PM issues to Program Manager
Handover commissioned site to Customer and Service delivery Manager for Manage and Maintain.
Coordination and Communication with Stake Holders
Participating in Technical Discussion and reviews with Clients and Teams
Vendor Coordination and Product Supply
Training and Competency development of team members
To ensure that integrity of the project is maintained, focusing on internal consistency and compliance to standards, processes and strategies.
Ensure project best practices replication, KM project documentation utilized for project implementation for new projects, Six Sigma Methodology usage and Quality Orientation to the self and team

‍

Experience and Skills:

The Project manager will have 8-10 years’ experience in managing large and complex projects.
PMP/PRINCE 2 certification
Previous Design and implementation experience of LAN, WAN, DC and Voice Networks on Cisco is a must.
Possess excellent drive to ensure the entire team is on their toes to achieve the tasks
Aware of latest Technology Trends and well versed with Network Products, Features and Technologies.
Well versed with Planning and Estimations, Critical Path Analysis, PM tools and techniques
Experience in managing projects with competing priority or multiple interrelated projects to deliver common business benefit
Experience in managing complex IT infrastructure projects within schedule, budget and Efforts
Proficient in Project Management Tools & Processes
Excellent written and oral communication skills
Excellent presentation skills

Title:
‍Network Data Implementation
Experience: 8 to 10 Years
Location: Bangalore
Key responsibilities:

Provide network design services which meet and exceed the needs of customer
Propose and Validate BoM for Network Infrastructure solutions.
Preparing Scope of Work and Project Plans for the Solution.
Preparing High Level & Low Level designs as per proposed Solution.
Design and Implementation of Routing and Switching technologies.
Design and implementation of Data Centers on SDN technologies e.g. Cisco ACI, VMware NSX.
Campus LAN and Wireless design, Implementation and Troubleshooting.
Design and implementation of software defined campus network e.g. Cisco DNA, SD-Access
Design, Implementation of WAN, and SDWAN Technologies.
Hands on experience on WAN optimization technologies.
Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies
Monitoring and performing routine tests on an assigned system and reporting results.
Identifying opportunities for continuous improvements
Contributing and producing regular status reports as required
Working with 3rd party hardware and Telco suppliers to ensure delivery expectations are met and issues escalated accordingly
Escalating overall none delivery issues in timely and structured manner as required
Providing day to day hands on technical support across multiple services
Working as part of a project in a demanding environment where team work is key to delivering and meeting client commitments
Complete varied complex/non-standard tasks and may coordinate/oversee work of others
Understand customer requirements, translating them into refined and detailed specification documents
Provide resolution to project or customer issues, following proper escalation procedures, in a timely fashion
Create project documentation and procedures

‍

Required Skills:

Should be CCNP/CCDP certified.
Technologies: WAN, SDWAN(Meraki, Viptela, Cloud Genix), SD-Access, LAN, DC Networks, Wireless
Vendors: Cisco, Juniper, Riverbed, F5, ARUBA

Products: Cisco Routers, WAAS, Nexus 7k/5k, Cisco Switches, Cisco 65xx, 45xx, 37xx,ACE, WLC, WCS, LWAPPs
WAN: IP Routing, Frame Relay, ATM, Multi Layer Switching, ACL’s, NAT, T1/E1, DS3/OC3
Routing: Cisco 4000 / 4500 / 6500 / 7200 routers, Protocols include RIP, OSPF, ISIS, BGP, MBGP, EIGRP, MPLS, VRF, L3 VPN’s, IPSec, VPNs, ACL’s, NAT, CoS
LAN/Switching: Cisco Catalyst 3500 / 3550 / 3700 / 3900 / 4000 / 6500 series switches, Gigabit Ethernet, 802.1q, ISL, Ether Channel, Multicast, SNMP, VSS, VTP, STP, RSTP, HSRP/VRRP, vDC, vPC, VRF, FCoE, DHCP, Traffic Shaping, Voice over IP, Video / Voice QoS (CBWFQ, LLQ)
Wireless: 802.1x, WPA/WPA2 and WEP with TKIP / AES
Load Balancing - Netscalers, F5 and Cisco
NMS / Analysis: Cisco works 5.0 / 2000, What’s up Gold, Sniffer Pro 4.5 / 4.6, Sniffer Reporter

Qualifications Education:

BE degree required, preferably in Computer Science, Information Technology, or equivalent

‍

Troubleshooting Expertise:

Strategic problem solving skills
Systematic troubleshooting skills
Deep dive in to detailed analysis with high degree of technical knowledge to solve complex technical problems
Over all trouble shooting skills including, Compute/Virtualization, Network, Security and DDNI
Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies
Effectively communicating details complex problems to various teams and members

Professional skills:

Proven success in contributing to a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment

Excellent communication (written and oral) and interpersonal skills
Knowledge and experience of ITIL based service processes: Incident Management, Change Management, Release Management, Problem Management, etc.

Title: UI Developer
Experience: 3+ Years
Location: Remote
Job Description:

Client is looking for a UI Developer who is motivated to combine the art of design with the art of programming.
Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application .
You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities:

Develop new user-facing features
Build reusable code and libraries for future use
Ensure the technical feasibility of UI/UX designs
Optimize application for maximum speed and scalability

Assure that all user input is validated before submitting to the back end.
Collaborate with other team members and stakeholders

Skills and Qualifications:

Proficient understanding of web mark-up, including HTML5, CSS3
Basic understanding of CSS pre-processing platforms, such as LESS and SASS
Rock-solid understanding of JavaScript as we don't stick to any framework as such. Should have experience in React, Redux, or any other state management library.
Bonus if you are worked on complex UIs which involved drag & drop interactions.
Good understanding of asynchronous request handling, partial page updates, and AJAX.
Hands-on experience in optimizing the UI of an application.
Proficient understanding of cross-browser compatibility issues and ways to work around them. • Proficient understanding of code versioning tools, such as Git.
Knowledge about Docker and Nginx are nice to have and adds as a bonus point. Required Candidate profile You will be working with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. Apply only, If you are looking for a job that gives you an enormous opportunity for learning and growth.